Warranty Policy

Overmont is committed to providing high-quality products and ensuring customer satisfaction. We stand behind the quality and craftsmanship of our products, and as such, we offer a 1-year limited warranty on all Overmont products. This warranty covers any defects in materials and workmanship under normal use during the warranty period.

Warranty Period:

The warranty period begins from the date of purchase and lasts for 1 year. Proof of purchase, such as a valid order number or receipt, will be required to initiate a warranty claim.

Warranty Claim Procedure:
If you believe your Overmont product is covered under this warranty, please contact our customer support team via email at service@overmontoutdoor.com or through our customer support portal on our website.

Provide the following information when contacting us:
Your full name
Contact information
Order number or proof of purchase
A clear description of the issue or defect
Our customer support team will guide you through the warranty claim process, which may include:

Troubleshooting steps to assess the issue
Requesting photos or videos to better understand the problem
Providing return instructions, if necessary
If a return is required, you will need to send the product back to Overmont as instructed by our customer support team.

Warranty Exclusions:

This warranty does not cover:
Damage resulting from misuse, abuse, or accidents
Normal wear and tear
Alterations or modifications made to the product without prior authorization
Products purchased from unauthorized sellers
Products not used in accordance with the manufacturer's instructions
Any damage that does not affect the product's functionality
Resolution Options:

Overmont will, at its discretion, either repair or replace any defective product covered by this warranty. If a product is no longer available, we may offer a suitable alternative of similar value.

Limitation of Liability:
Overmont shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Additional Notes:
All warranties are non-transferable and are only applicable to the original purchaser.
Overmont reserves the right to update or modify this warranty policy without prior notice.
By purchasing and using Overmont products, you agree to be bound by the terms and conditions of this warranty policy.

For any questions or warranty-related inquiries, please contact us at service@overmontoutdoor.com.